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Returns & Exchanges

How do I cancel my order?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can on

Do you offer refunds or exchanges?

Unfortunately, we are unable to offer refunds or exchanges after a purchase has been made. This policy is due to the perishable nature of our products. However, we are committed to ensuring customer satisfaction. If you receive a damaged or incorrect

What if my package gets lost or arrives damaged?

At Roasted, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant deta

How do I make a return?

Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team at [email protected] to initiate the return process with your order number and detail